Customer support

Added to the high quality and fidelity of our products, Mechtronix ensures the best technical customer support for a highest reliability of your machines

The Mechtronix Customer Support team offers a full range of services to customers. Includings logistic support (spares and repairs), technical support and maintenance services.

Our Customer Support Service Program includes options for the following packaged services:

  • Hot Line and Remote Login Support
  • Dedicated customer support Website
  • 24 hour UOG Service
  • On-site visits
  • Obsolescence program
  • Recommended modifications bulletin
  • Field Service bulletins
  • Unit software updates
  • Ground Station Navigation Database updates
  • Priority services
  • Access to airport visual database library

 

Customer Support Offices

 

Asia Pacific
Tel: + 603 783 138 87

Europe, The Middle East & Africa
Tel: +33 531 615 699
Tel: +31 455 748 991

The Americas
Tel: +1 514 342 0800 (2263)